Requested the wrong category
Choose Some of your information, then select Followers and following under Connections.
Instagram export quality
Instagram export wrong or incomplete? Check these before trusting the list.
A bad export can make unfollower results look wrong. Before you assume someone unfollowed you, make sure the export includes the right files, date range, and current Followers and following data.
Last updated: June 2, 2026
Do not act on a suspicious export
If a new export shows an unusually large follower loss, re-request it first. Export glitches and missing files can look like real unfollows.
Date range is too narrow
Use All time so Instagram includes the complete relationship lists available in the export.
Format is harder to parse
JSON is preferred. Supported HTML exports can work, but broad raw HTML exports are easier to misread manually.
Export arrived incomplete
Request a fresh export and wait before treating a sudden large drop as a real unfollow event.
Best request settings
- - Accounts Center → Download your information
- - Some of your information
- - Followers and following
- - Date range: All time
- - Format: JSON if available
- - Upload the original ZIP without unzipping it first
FAQ
Why is my Instagram export missing followers?
The most common causes are selecting the wrong data category, using a narrow date range, or receiving an incomplete Meta-side export. Request only Followers and following, All time, and JSON if available.
Why do my Instagram follower counts not match the app?
Instagram surfaces can lag, exports can be generated at a different time, and deleted or disabled accounts may disappear from relationship files. Small differences are not always a tool error.
Should I trust a huge unfollower spike from one export?
Be careful. A sudden large drop can mean the export is incomplete. Re-request the export before treating the list as definitive.
How does Unfollio handle suspicious exports?
Unfollio checks export quality, compares counts against previous audits when available, and separates likely deleted or deactivated accounts from clean unfollower results.
Use an export quality check before comparing.
Unfollio validates the current export, then compares it against saved snapshots when you upload again later. No Instagram password. No automated Instagram activity.